Position Overview
Successful candidates will have experience in an office setting. Position assists the business owners, management team and team members with a variety of tasks including processing invoices, collecting payments, customer service follow up, answering phones, using a multiple types software and interfacing with customers and suppliers. Experience with Outlook and Excel are a must. Prefer strong writing and problem-solving skills.
Job Responsibilities
- Prepares correspondence, memoranda, reports, etc.
- May initiates routine and non-routine correspondence
- May book travel and reconcile expense reports
- Answers telephone calls, greets visitors, and resolves routine and complex inquiries
- May schedule appointments & meetings
- May enter in new job into ServiceMaster CRM, captures relevant customer and job information
- May utilize the assistance of one or more support staff members on a reporting or project basis
- Operates a personal computer and appropriate software packages or its equivalent
- May follow up with customer on work performed
- May call customers to collect payments
- May assist other departments within the company
- Understands ServiceMaster operating systems and the services we offer
Job Requirements
- High school diploma/GED required
- Previous administrative assistant experience preferred but not required
- Experience and skill with Microsoft© Office application (Word, Outlook, PowerPoint, and Excel) required
- Comfortable with using multiple types of software
- Personal time management and organizational skills
- Verbal and written communication skills
- Dependable and adaptable to operate within a fast-paced work environment
- Ability to manage highly confidential information
Physical Demands and Working Conditions
- Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Sitting for long periods of time while using office equipment such as computers, phones etc.
- Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
- Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities such as preparing and analyzing data, viewing computer screen.
- Be exposed to various inside working conditions: The change of building environment such as with or without air conditioning and heating.
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